Travelling is great. Whatever the reason behind your trip travelling allows you to experience different and exciting cultures, meet new people, visit family & friends or just relax. However for some travelling can be quite stressful – it can be hard to work out which terminal your flying from or what you can now take on board a flight.

This section is designed to help answer these questions however if there is still something your not sure about email us at getmore@baileystravel.com and we will try and answer your question as quickly as possible.
                       
How much is the deposit for my holiday?
The price you will pay for your deposit will depend on where you are going and who you are going with. Typically your deposit will be around 10% of the total holiday cost. You will then need to pay the full balance around 10 weeks before departure.

Am I covered if my tour operator goes bust?
Bailey’s Travel have a full ABTA licence and we only deal with holiday companies who have cover so that you will get all your money back should your tour operator go bust.

What happens if I need to cancel my holiday?
Bailey’s Travel always recommends you take out our travel insurance at the time of making a booking. If you need to cancel your holiday for a reason that is covered by your insurance then you should receive a full refund. Whenever you cancel your holiday it is important you let us know as soon as possible as the earlier we know the easier it will be to get your money back.

Do you offer parking or a taxi to the airport?
Yes we do and we have really great prices! We get discounted parking rates at all the main airports and we have a contract will a reliable taxi service. We also do car hire whilst you are abroad and should you wish to buy attraction tickets we get great rates on them as well!

Which terminal am I flying from?
With multi-terminal airports now the norm in the UK its important to know where you are flying from. Smaller airports such as Luton, Birmingham, Stansted and East Midlands only have one terminal however London Gatwick has two and London Heathrow has five.

Please follow the links below to see which terminal you will be flying from:

Click here for Gatwick
Click here for Heathrow

What can I take on board my flight as hand luggage?
Hand baggage is luggage that you carry on the plane with you, while hold baggage is luggage that you check-in.

The Department for Transport has set the maximum size for an item of hand baggage as 56cm x 45cm x 25cm, including wheels, handles and external pockets. However, some airlines may only allow smaller bags, so check with them first.
Airlines may also have their own rules regarding the number of bags you are allowed to take on the aircraft. It is best to contact them if you have any questions.

Laptops/electrical items
You are allowed to take electrical items (such as laptops and hairdryers) in your hand baggage but they will need to be removed and screened separately.

Essential medical equipment
You are allowed to bring medical equipment if it is essential for your journey. The equipment will be screened separately and must be accompanied by supporting documentation from a qualified medical professional, such as a letter from your doctor.
Other items
Pushchairs, walking aids and wheelchairs are usually permitted in the cabin, but they will need to be security screened first.

Wherever possible you should pack liquids in your hold baggage, as there are restrictions on the amount you can take in your hand baggage.
Liquids include:

• all drinks, including water, soup and syrups
• cosmetics and toiletries, including creams, lotions, oils, perfumes, mascara and lipstics
• sprays, including shaving foam, hairspray and spray deodorants
• pastes, including toothpaste
• gels, including hair and shower gel
• contact lens solution
• any other solutions and items of similar consistency

If you need certain liquids during the flight, you can take them into the cabin in limited quantities as follows:

• containers must hold no more than 100ml
• containers must be carried in a single, transparent, re-sealable plastic bag, which holds no more than a litre and measures approximately 20cm x 20cm
• contents must fit comfortably inside the bag so it can be sealed
• the bag must not be knotted or tied at the top
• each passenger can carry only one of these bags
• the bag must be presented for examination at the airport security point

What currency will I need?
Click here to visit a currency guide from NatWest
Don’t forget though, Bailey’s Travel won’t be beaten on exchange rates!

Where can I get health advice?
The best place to get health advice about the destination your are visiting is from your local GP or from a specialist travel clinic however please click here for general destination health advice.